To ensure our horses and guests all experience a great ride, pleasant event, and wonderful time, we have a few rules to keep everyone safe!
We want to make sure our new fans, old fans, and fans yet to come are fully educated on what we expect not only from them, but from our horses too. In order to provide the safest, happiest, and most positive experience for all of our passengers and horses together, we here at Denver Carriage would appreciate your cooperation on following a few simple rules when you come to ride with us!
- Please ask your driver or the grounds person before petting the horses! While we understand how much fun they are to give pats too, they may be on break or getting ready to step off the line. We don't want them disturbed if they're getting their well deserved break, and we don't want anyone getting hurt if they happen to step forward and your foot is in the way! Your driver will let you know the best place to give them a good soft pat, and if it's an appropriate time to do so.
- Depending on the duration of the event and/or the weather, our horses may RECEIVE BREAKS. NO MATTER WHAT. In the middle of summer, water and frequent breaks are very important. They are given as much time and as much water as is necessary. Unfortunately this means you may have to wait a little longer, but it's worth it! Their health and comfort is our number one priority.
- No OPEN beverages or open food is allowed on our carriages. Because we do private events such as weddings, and birthdays, a spill on our beautiful seats would be unbecoming for anyone booking our carriage for their own event! Not to mention our next passengers will have to sit in whatever it is you may have left on our seats!
- NO DOGS allowed on our carriages. Please do not allow your dog to walk up to, or near our horses. While we love making new friends, including the four legged fury kind, it's better that they stay outside the carriage and a safe distance from our horses! Our horses are solid citizens, but allowing your dog to get too close may result in a stomp, a snort, or a startle that may get one or both parties upset. Our horses don't much appreciate being nipped or barked at, and your pups probably wouldn't appreciate getting stepped on!
- Please make sure all bottoms are firmly seated on the seat or in the laps of grownups with feet on the floor (or as close to the floor as they'll reach!) We don't move very fast, but bumps and potholes may jostle the carriage and we don't want anyone unseated.
- Please do not mess with, jiggle, pull, poke, lift, or tinker with any of the hardware, covers, mats, etc on the carriages. The cover is very heavy and we don't want small fingers or hands to get pinched or injured! (not to mention they're expensive to repair if you damage them in the process!)
- Inclement weather will impact ride availability, event duration, and reservations. Please be aware that weather may disrupt community events such as the Farmers Market or First Friday. If bad weather falls during your private event or wedding, we apologize and will offer full refunds, but unfortunately neither or horses or our drivers do well in lightning, heavy rain, or heavy snow. We do our best to stay out as long as possible in wet weather, but regardless of line length we may have to head in!